Identifying data of the information society services lender

According to article 10 of Law 34/2002, 11th July, “Society Services of Information and Electronic Commerce (LSSI)”, we inform you of the following information:

TERMINALES QUÍMICOS, S.A., [hereafter TERQUIMSA], is the owner of the web page terquimsa.com, and will act exclusively as the manager of the contents of the present Web, addressed at: MOLL DE LA QUIMICA, S/N - 43004 TARRAGONA, NIF A08257529, Mercantile Register in Tarragona Book 1070, Section 10256, Page 1325 Inscription 1ª, is responsible for the management and functioning of the Web previously mentioned. If you would like to contact us, you can do so by e-mail at: contacto@terquimsa.com.

This Legal Notice regulates the use of this web page. Access on the web is free except for the cost of the connection through the telecommunications network provided by the access provider hired by users.

If you use the web, you are considered a user, and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by TERQUIMSA, from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the web, as these may be modified.

TERQUIMSA is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of TERQUIMSA. Any use of links or access to a web not owned by TERQUIMSA is at the users responsibility and TERQUIMSA does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from terquimsa.com, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web terquimsa.com or by accessing the information by other webs from the same Web page.

TERQUIMSA makes every effort to avoid any errors in relation to the contents of this website.

TERQUIMSA adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of technology and in accordance with the type of transactions and services that are made available to users.

TERQUIMSA will not be responsible for any damage that may be caused to the users computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, TERQUIMSA will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.

The structure, design and way of presenting the elements (graphs, images, files, logotypes, color combinations and any element susceptible to protection) are protected by intellectual property laws, owned by TERQUIMSA.

It is prohibited to reproduce, transform, distribute, communicate in public, make publicly available and in generally exploit in any form partially or totally the elements referred to in the previous section. These acts of exploitation can only be carried out if authorized by TERQUIMSA, and if this were to be the case, there must be explicit reference to the fact that TERQUIMSA is the intellectual owner of the material.

Only documental material produced by TERQUIMSA is authorized for private use, and in no case, can the material be deleted, changed, eluded or any of the security systems installed be manipulated.

It is forbidden to link to the final pages, the frame and any other similar manipulation. The links must always be to the principal page or homepage terquimsa.com.

Distinctive signs (brands, commercial names) belonging to TERQUIMSA, are protected by industrial property rights and the use or manipulation of them is forbidden except if there is written authorization by TERQUIMSA.

TERQUIMSA will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also, you should never respond and communicate to the appropriate authorities in order to proceed with investigating the incident.

Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to TERQUIMSA or any societies belonging to the group or in which they ask you to pay via a means which has not being authorized by TERQUIMSA, as this could be an attempt at identity theft (“spoofing or phishing”) and must be considered as fraudulent.

TERQUIMSA uses the “terquimsa.com” domain for all its e-mails. If you receive an e-mail in a different format, for example: terquimsa.security@hotmail.com, you can be assured that it is a false mail. Some e-mails that use phishing contain links to a web page that uses the word “TERQUIMSA” at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorized by TERQUIMSA.

Even if you click an e-mail that uses phishing and are redirected to a page that resembles “your account” or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.

Send an e-mail to contacto@terquimsa.com and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin.

If you cannot attach the false mail, forward it to dpd@terquimsa.com and include as much information as possible about it.